BeezyTech Privacy Policy
POPIA‑Compliant
Last updated: 1 April 2025
1. Introduction
BeezyTech (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.
By using our website, purchasing our products, or engaging with our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect information to provide our services effectively, fulfil orders, and support product warranties.
2.1 Personal Information
This may include:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Account login details (if applicable)
- Identification details required for warranties or returns
2.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Cookies and tracking data
2.3 Transaction & Support Information
- Purchase history
- Product serial numbers
- Warranty and return records
- Communication with our support team
3. How We Use Your Information
We use your information for legitimate business purposes, including:
- Processing and fulfilling orders
- Delivering products and managing logistics
- Handling returns, repairs, and warranty claims
- Providing customer support
- Improving our website and services
- Fraud prevention and security
- Legal and regulatory compliance
We do not sell or rent your personal information to third parties.
4. Sharing Your Information
We only share your information when necessary to provide our services or comply with the law.
4.1 Service Providers
We may share information with trusted partners such as:
- Courier and delivery companies
- Payment processors
- IT and hosting providers
- Customer support platforms
All partners are required to comply with POPIA and maintain confidentiality.
4.2 Legal Requirements
We may disclose information if required by:
- Law enforcement
- Court orders
- Regulatory authorities
5. Data Protection & Security
We take reasonable and appropriate measures to protect your personal information, including:
- Encrypted communication
- Secure servers and firewalls
- Access controls
- Regular security reviews
While we strive to protect your data, no system is completely risk‑free.
6. Data Retention
We retain your information only as long as necessary for:
- Warranty and support periods
- Legal and regulatory obligations
- Accounting and auditing
- Customer service history
After this, data is securely deleted or anonymised.
7. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect personal information from minors.
8. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, including:
- Website functionality
- Analytics and performance
- Remembering preferences
You may disable cookies in your browser settings, but some features may not work correctly.
9. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Request corrections or updates
- Object to certain types of processing
- Request deletion (where legally permissible)
- Withdraw consent
- Lodge a complaint with the Information Regulator
To exercise these rights, contact us using the details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on our website with an updated revision date.